Privacy Policy - Funeral Seeds

Effective Date: 16th May 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you visit funeralseeds.co.uk. By using our website, you agree to the terms outlined below.

1. Who We Are

Our website address is: https://funeralseeds.co.uk. We offer personalised seed packets as memorial gifts for funerals and celebrations of life.

2. What Personal Data We Collect and Why

a. Orders and Contact Forms

When you place an order or contact us, we collect personal details such as your name, email address, delivery address, and customisation preferences. This data is used solely to fulfil your order and respond to your enquiries.

b. Comments

If you leave a comment, we collect the information you enter (such as name and email) along with your IP address and browser type to help detect spam.

c. Media

If you upload images, please avoid including location data (EXIF GPS), as visitors can download and extract this data.

d. Cookies

We use cookies to improve your experience. These may store your name and email (for future comments), login preferences, and screen settings.

You can control or disable cookies through your browser settings. For more information, see our Cookie Policy if applicable.

e. Embedded Content

Pages on this site may include embedded content (e.g. videos or images) from other websites. These websites may collect data about you, use cookies, and track your interaction with their content.

f. Analytics

We use basic analytics tools to understand how visitors use our site (e.g. which pages are visited most often). This data is anonymised and helps us improve our service.

3. How We Use Your Data

We use the data you provide to:

Process and deliver your orders
Respond to messages and customisation requests
Improve our website and customer experience
Meet legal and administrative obligations

We do not sell or rent your personal data to third parties.

4. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are stored indefinitely. Order and customer data is stored only as long as needed to fulfil your request and meet legal requirements (e.g. record-keeping for tax purposes).

5. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with a data protection authority

To make a request, please contact us using the information below.

6. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service (e.g. Akismet). Your order and contact data may be securely processed by third-party services like our payment provider or hosting platform.